Customer Service Representative Caitlin is a Licensed Customer Service Representative in the state of Florida. With a service background of 6 years, 4 of those years she has been enjoying assisting others with insurance. She is originally from Fayetteville North Carolina now calling Jacksonville her home. She enjoys art, music her two dogs and has a growing passion for helping others within the insurance industry as well as the local community. Caitlin is determined to help make the insurance process a little easier with our customers to deliver excellent knowledge-based service.